Cookie Policy

1. What Are Cookies

Cookies are small text files that a website or application stores on your browser or device when you visit. They help the site remember information about your visit, such as your preferences and login status.

ASKZONE may also use similar technologies such as local storage, session storage, and web beacons for related purposes.

2. How We Use Cookies

ASKZONE uses cookies and similar technologies for the following purposes:

• • Strictly necessary cookies — to enable core platform features, security, authentication, and account access.
• • Authentication cookies — to keep you signed in securely during your session.
• • Preference cookies — to remember your settings, language choices, and display preferences.
• • Security cookies — to help detect and prevent fraud, abuse, and unauthorised access.
• • Analytics cookies — to understand how users interact with the platform, diagnose errors, and improve performance.
• • Functionality cookies — to support features such as video calls, voice calls, chat, and consultation sessions.

3. Types of Cookies We Use

Session cookies are temporary and are deleted when you close your browser.

Persistent cookies remain on your device for a defined period or until you delete them, so ASKZONE can remember you across visits.

4. Third-Party Cookies

ASKZONE may use third-party services that set their own cookies or similar technologies. These may include:

• • Payment gateways that process transactions
• • Cloud hosting and infrastructure providers
• • AI and machine-learning service providers
• • Authentication and identity services
• • Email, SMS, and notification delivery services
• • Video-conferencing, voice, and communication platforms
• • Analytics and error-tracking services

5. Your Cookie Choices

Most browsers allow you to view, manage, delete, and block cookies through the browser settings. You can also set your browser to notify you when a website tries to set a cookie.

Please note that disabling or blocking certain cookies may affect the functionality of ASKZONE, including sign-in, consultation calls, and personalised features.

6. Cookie Consent

When you first visit ASKZONE, you will see a cookie banner that explains how we use cookies. By clicking “Accept all” or continuing to use the platform, you consent to the use of cookies and similar technologies described in this Policy.

You can withdraw your consent at any time by deleting cookies from your browser or adjusting your browser settings. Withdrawing consent may affect certain features.

7. Updates to This Policy

ASKZONE may update this Cookie Policy from time to time to reflect changes in technology, services, or legal requirements.

The current version published on askzone.in will apply from its stated effective date.

8. Contact

For questions about this Cookie Policy, please contact us.